The grievance reporting channel is established to:
To create an opportunity for the employee to communicate with management.
To ensure that complaints are effectively dealt with by management in a fair and just manner.
To prevent disputes from arising in the workplace by addressing and resolving the issues timely.
To create awareness of employee problems or problem areas, which management needs to address
For any issues pertaining to human resources, employee complaints or grievances, they can be reported to Human Capital and Administration Services (HCAS) at grievance@altel.my